FAQ's
You have questions. We have answers. If you can’t find your answer here shoot us an email, and we will get back to you.
What services can you offer?
We do it all! We provide comprehensive services to ensure a seamless experience for our clients. From the initial consultation to the final fitting, we’re here for every step of the process. Our services include expert consulting to understand your needs, precise measurements for a perfect fit, assistance in selecting the right fabrics that match your style, and professional fitting to ensure your window treatments look stunning and function flawlessly. Whether you’re looking for made-to-measure curtains or blinds, our dedicated team is committed to delivering a personalised and hassle-free experience.
Do you offer guidance or suggestions on how to dress my window?
Absolutely! We understand that choosing the right window treatment is crucial for enhancing the aesthetics of your space. Our expert team is here to assist you in finding the perfect solution for your windows. We’ll be more than happy to guide you through the process.
Can you help me measure?
Yes. We understand that measuring windows can be a daunting task. As part of our service, we will come out to measure your windows so that your curtains and/or blinds fit just as you would like.
Can you install my curtains and blinds?
Absolutely! We work with a dedicated team of experienced fitters who are ready to take on the installation of your curtains and blinds and are well-equipped to handle various types of windows. They bring a “can-do” approach to every project, ensuring that your window treatments are installed with precision and care. If you have any specific installation requirements or preferences, feel free to discuss them with our team, and we’ll work to accommodate your needs.
How much are made to measure curtains?
The cost of our made-to-measure curtains depends on a few factors, such as the size of your window, the fabric you choose and the curtain style you would like. Since each window is unique, we provide personalised quotes based on your specific requirements.
What are your lead times?
Our lead times can vary as each job is unique, and we are reliant on fabric availability. We understand the importance of timely delivery and strive to complete all orders as quickly as possible. However, due to the individual nature of each project, lead times typically range from 3 weeks to 5 weeks. Rest assured, we are committed to providing you with a high-quality product, and our team works diligently to ensure your made-to-measure curtains are crafted with precision and care.
Can you offer sustainable fabrics?
Yes, we are committed to sustainability, and we’re proud to offer our own collection of environmentally friendly fabrics. We prioritise the use of sustainable materials in our products whenever possible. Our sustainable fabric collection reflects our dedication to reducing our environmental footprint. By choosing our sustainable options, you not only enhance your space with quality fabrics but also contribute to eco-friendly practices. If sustainability is a priority for you, feel free to inquire about our range of eco-conscious materials when discussing your project with our team. We’re excited to provide you with stylish and environmentally responsible choices.
What curtain headings can you offer?
We offer a diverse range of curtain headings to suit various styles and preferences. Whether you’re looking for the classic elegance of pinch pleats, the modern simplicity of wave, or the versatility of pencil pleats, we’ve got you covered. Our goal is to provide you with options that not only match your aesthetic preferences but also align with practical considerations for your space.
Can I return my curtains and/or blinds?
No – all products are made to measure and sewn to your exact measurements, which means we can not take any products in return.